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When you turn to your phone for answers and communication, but it is not responsive, it can send your heart into a panic. If you own a Samsung Galaxy or other type of android phone, you need to know how to troubleshoot the issue to bring it back to life. Here are a few tips to help you find the issue and restore function to your android phone.

Charge It

The most obvious answer to why a cell phone will not turn on is the battery. Even if you thought your phone was charged, plug it in for at least 15 minutes to see if it comes to life. If nothing comes on the screen when you press the power button, try charging it at a different outlet or with another charger to rule out a charging issue.

Reset the Computer

Smartphones are computers with hardware and software. Sometimes, like most computers, they can freeze and need a manual shutdown and reset to restore function. If you are sure your phone has a charge, but still will not turn on, try holding the power button for at least 10 seconds – in some cases, it may take up to 30 seconds. This should turn off the phone and reboot the system. You can also remove the battery to do this, but many android devices do not have a removeable battery.

Bring It for Diagnostic Testing

If neither of these options brings your phone back to life, make a trip to your local cell phone repair shop. Many will do free diagnostic testing to determine the problem, giving you the option to have it repaired or decide whether it is time to upgrade to a new device.

Posted on behalf of Cellairis