No matter what type home improvement project you are considering, one of the most important choices you will need to make is which contractor to use. From roofing to construction to new kitchen design, the internet and telephone books are full of contractors all claiming to be the best, the cheapest, the most experienced, or the most reliable. How can you choose a contractor that is right for you?
Start out by asking your family, friends, neighbors and co-workers if they have used a contractor for similar work in the past. If so, they may be able to recommend a good contractor or tell you which ones to stay away from.
Make sure the contractor is a legitimate business. Ask to seek a copy of their business license and proof of liability and worker’s compensation insurance. Does the contractor have a permanent business address and telephone number?
Next, ask for a few references from satisfied customers. For most contractors, a happy customer is the best source of business. The contractor should be happy to provide you with the contact information for a couple good references. Follow up by calling the references and asking what type of work they had done, were they pleased with the work, and would they use the contractor again.
Check the Better Business Bureau and online rating sites such as Angie’s List or Yahoo.com to see if any complaints have been filed or if the contractor has any positive feedback. Keep in mind that anyone can post on these websites including unscrupulous competitors or the contractor themselves so be sure to critically evaluate any comments.
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